Delivery Terms
Delivery for orders placed in our store is carried out via Zadbano and Inpost courier companies. It is not possible to personally collect ordered products. Available products are shipped within the timeframe specified when placing the order by courier shipment after payment has been credited or order confirmation is received (when choosing cash on delivery).
The order fulfillment time for ordered goods is:
- up to 10 business days for goods available in stock, counted from the moment the order is accepted for processing. Furniture shipments from the warehouse are made once a week (usually on Wednesdays), but delivery orders must be registered the previous day by 12:00. Orders placed and paid after this deadline or in case of a large number of orders may be forwarded to the next week's shipment.
Upon registering the delivery order, the customer receives an email/SMS notification directly from the courier company with information about the shipment and possible tracking tools, such as the website or app, and the expected delivery date. In any case, the customer can manage the delivery order, including changing the delivery date or address.
For orders delivered via Zadbano, deliveries are made on business days between 8:00 AM and 8:00 PM, within 5 business days from the collection of furniture from our warehouse. The delivery date and time will be communicated to the customer directly by the transport company, considering logistical plans and the delivery zone where the customer is located.
- up to 40 or 90 business days for pre-sale goods, counted from the day the customer sends the order. Each pre-sale product has a specified estimated delivery and shipping time.
This time is estimated and may change - the transport time of a batch of furniture from the moment it leaves the factory to acceptance in our warehouse can currently range from 8 to 12 weeks.
If at least one product with an extended availability time is ordered within the Cart, the delivery of the entire order will be made together according to the delivery time appropriate for the product(s) with the longest availability time.
In any case, the availability of the product and the order fulfillment time will be confirmed by us, and in case of discrepancies, we will contact you to confirm the fulfillment time.
Delivery Costs
Delivery of ordered products is carried out via:
1. Zadbano Sp. z o.o., ul. Wał Miedzeszyński 251, 04-866 Warszawa. - DELIVERY TO THE SPECIFIED ADDRESS
Delivery costs to the specified address depend on the furniture dimensions and are as follows:
- up to 15kg: 109 PLN
- up to 25kg: 129 PLN
- up to 32kg: 149 PLN
- up to 45kg: 185 PLN
- 46-60kg: 225 PLN
- 61-75kg: 265 PLN
- 76-90kg: 309 PLN
- 91-105kg: 339 PLN
- 106-120kg: 379 PLN
- over 120kg: 445 PLN
In the case of cash on delivery, an additional fee of 20 PLN is added to the delivery cost.
The delivery service with carrying in
(Standard Delivery) includes transport to the specified location and carrying the furniture packages into the customer's premises (beyond the entrance door). NOTE: the store is not responsible for the inability to perform the carrying service if the communication route (width/height of entrance doors, staircases, etc.) prevents the safe carrying of the packages.
It is possible to order additional paid services from Zadbano, such as carrying the furniture to a specified room in the customer's home - please contact the transport company directly for this.
2. Zadbano Sp. z o.o., ul. Wał Miedzeszyński 251, 04-866 Warszawa
DELIVERY TO THE COLLECTION POINT
List of available collection points:
PUP_ZADBANO_LDZ, Łódź: Zakładowa 90/92, 92-402 Łódź
PUP_ZADBANO_WAW, Sękocin-Stary: Logistyczna 6, 05-090 Sękocin-Stary
PUP_ZADBANO_CZS, Częstochowa: Torowa 3, 42-200 Częstochowa
PUP_ZADBANO_MMZ, Stojadła: Warszawska 75a, 05-300 Stojadła
PUP_ZADBANO_OPO, Opole: Wspólna 9, 45-835 Opole
PUP_ZADBANO_KAT, Sosnowiec: Baczyńskiego 2A, 41-203 Sosnowiec
PUP_ZADBANO_BYD, Bydgoszcz: Mokra 32A, 85-871 Bydgoszcz
PUP_ZADBANO_WRO, Wrocław: Rakietowa 37, 54-615 Wrocław
PUP_ZADBANO_POZ, Plewiska: Składowa 3, 62-064 Plewiska
PUP_ZADBANO_KRA, Wieliczka: Józefa Jedynaka 15, 32-020 Wieliczka
PUP_ZADBANO_LBL, Lublin: Do Dysa 5, 20-149 Lublin
PUP_ZADBANO_TAR, Tarnów: Tuchowska 76A, 33-100 Tarnów
PUP_ZADBANO_OLS, Warkały: Warkały 20D, 11-041 Warkały
PUP_ZADBANO_RZE, Głogów Małopolski: Pod Borem 31, 36-060 Głogów Małopolski
PUP_ZADBANO_GDA, Kowale: Magnacka 15, 80-180 Kowale
PUP_ZADBANO_BST, Białystok: Kombatantów 2, 15-110 Białystok
PUP_ZADBANO_GWL, Gorzów Wielkopolski: Grobla 30, 66-400 Gorzów Wielkopolski
PUP_ZADBANO_KOS, Koszalin: Przemysłowa 6, 75-216 Koszalin
PUP_ZADBANO_SZC, Szczecin: Kablowa 1, 70-895 Szczecin
Delivery costs to the selected collection point depend on the furniture dimensions and are as follows:
- up to 15kg: 39 PLN - up to 143kg: 129 PLN
- up to 22kg: 59 PLN - up to 156kg: 135 PLN
- up to 35kg: 69 PLN - up to 169kg: 145 PLN
- up to 52kg: 75 PLN - up to 182kg: 149 PLN
- up to 65kg: 79 PLN - up to 195kg: 159 PLN
- up to 78kg: 89 PLN - up to 208kg: 165 PLN
- up to 91kg: 95 PLN - up to 221kg: 175 PLN
- up to 104kg: 99 PLN - up to 234kg: 179 PLN
- up to 117kg: 109 PLN - up to 247kg: 189 PLN
- up to 130kg: 119 PLN - up to 260kg: 199 PLN
When ordering multiple pieces of furniture, the delivery cost is calculated based on the total weight of all products added to the cart and may be lower than if purchased separately.
For orders over 8000 PLN - FREE shipping! Details in the regulations
3. InPost sp. z o.o. based in Krakow at ul. Wielicka 28, 30-552 Krakow
The delivery cost is 30 PLN for furniture up to 25 kg
In the case of cash on delivery, an additional fee of 10 PLN is added.
InPost courier delivery is only available for selected furniture.