Terms and Conditions


TERMS AND CONDITIONS OF THE TABLE4U ONLINE STORE

I. Definitions

The terms used in these Regulations mean:

  1. Client – a natural person, a legal person or an organizational unit that is not a legal person, whose specific provisions grant legal capacity, and who places an Order within the Store;

  2. Consumer – an adult natural person with full legal capacity or an adult natural person conducting a sole proprietorship, entering into an agreement with the Seller directly related to their business or professional activity, but not having a professional character for them.

  3. Civil Code – Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended);

  4. Regulations – these Regulations defining the general terms of sale and the rules for providing electronic services within the Table4U online store;

  5. Online Store (Store) – the internet service available at table4u.pl, through which the Client can, in particular, place Orders;

  6. Goods – products presented in the Online Store;

  7. Sales Agreement – a contract for the sale of Goods within the meaning of the Civil Code, concluded between Table4U and the Client, concluded using the Store's internet service;

  8. Consumer Rights Act – Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827);

  9. Act on Providing Services by Electronic Means – Act of July 18, 2002 on providing services by electronic means (Journal of Laws No. 144, item 1204 as amended);

  10. Order – the Client's declaration of will, aimed directly at concluding a Sales Agreement, specifying in particular the type and quantity of Goods.

II. General Provisions

  1. These Regulations define the rules for using the online store available at table4u.pl.

  2. These Regulations are the regulations referred to in art. 8 of the Act on Providing Services by Electronic Means.

  3. The Table4U online store, operating at table4u.pl, is run by GAPI Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw (postcode 00-682), ul. Hoża 86/410, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000945496 with a share capital of PLN 5000, NIP 7011068399, REGON 520952732.

  4. These Regulations define in particular:

    1. rules for registration and use of an account within the online store;

    2. conditions and rules for placing Orders electronically within the online store;

    3. rules for concluding Sales Agreements using services provided within the Online Store.

  5. Using the online store is possible provided that the ICT system used by the Client meets the following minimum technical requirements: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 17.0 and higher or Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher; (4) recommended minimum screen resolution: 1280x720; (5) enabling Cookies and Javascript support in the web browser.

  6. In order to use the online store, the Client should independently gain access to a computer station or end device with Internet access.

  7. In accordance with applicable law, Table4U reserves the right to limit the provision of services via the Online Store to persons who are 18 years of age or older. In such a case, potential Clients will be notified thereof.

  8. Clients can access these Regulations at any time via a link placed on the main page of the table4u.pl service and download and print them.

III. Rules for using the Online Store

  1. Registration within the Online Store is optional. The Client can place an order without registering in the Store, after reading and accepting these Regulations.

    1. Registration takes place by filling in and accepting the registration form, available on one of the Store's pages

    2. A condition for registration is acceptance of the content of the Regulations and providing personal data marked as mandatory.

    3. Table4U may deprive the Client of the right to use the Online Store, as well as limit their access to part or all of the Online Store's resources, with immediate effect, in the event of the Client violating the Regulations, and in particular, if the Client:

      1. provided untrue, inaccurate or outdated, misleading or infringing third-party rights data during registration in the online store,

      2. committed through the online store an infringement of personal rights of third parties, in particular personal rights of other online store clients,

      3. committed other behaviors that will be considered by Table4U as behaviors inconsistent with applicable law or general rules of using the Internet or detrimental to Table4U's good name.

  2. In order to ensure the security of communication and data transmission in connection with the services provided within the Website, the Online Store takes technical and organizational measures appropriate to the degree of threat to the security of the provided services, in particular measures aimed at preventing unauthorized persons from obtaining and modifying personal data transmitted over the Internet.

  3. The Client is obliged in particular to:

    1. use the Online Store in a manner consistent with the provisions of the law applicable in the Republic of Poland, the provisions of the Regulations, as well as with the general rules of using the Internet.

    2. not to provide or transmit content prohibited by law, e.g., content promoting violence, defamatory or infringing personal rights and other rights of third parties,

    3. use the Online Store in a way that does not disrupt its functioning, in particular by using specific software or devices,

    4. not to undertake actions such as: sending or posting unsolicited commercial information (spam) within the Online Store,

    5. use the Online Store in a way that is not burdensome for other clients and for Table4U,

    6. use all content posted within the Online Store only for their own personal use,

IV. Sales Agreement conclusion procedure

  1. To conclude a Sales Agreement via the Online Store, go to the website table4u.pl and select the Goods by taking subsequent technical steps based on the messages displayed to the Client and information available on the website.

  2. The Client selects the ordered Goods by adding them to the cart.

  3. During the Order placement process – until the button confirming the Order is pressed – the Client has the option to modify the entered data and the selected Goods. To do this, follow the messages displayed to the Client and the information available on the website.

  4. After the Client using the Online Store provides all necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will include, among others, a description of the selected goods or services, delivery date, total price and all other costs.

  5. To send the Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory, and press the button confirming the Order.

  6. Information about the Goods provided on the Store's websites constitutes an offer, within the meaning of art. 66 of the Civil Code. Sending an Order by the Client constitutes a declaration of will to conclude a Sales Agreement with Table4U, in accordance with the content of the Regulations.

    The agreement is considered concluded at the moment the Client's Order enters the Online Store's IT system, provided that the Order complies with the Regulations.

    After the agreement is concluded, the Client receives an e-mail containing confirmation of all essential elements of the Order.

  7. If the Store cannot deliver the Goods because it turns out that the Goods are not available, the Store will immediately, but no later than within 30 days from the conclusion of the agreement, inform the Client about this and return the entire sum of money received from the Client. In the event that some Goods covered by the Order are not available, the Store will suspend the Order fulfillment and contact the Client for the Client to decide on how to proceed with the Order. If the store cannot send the goods within the time declared in the offer, the Store will suspend the Order fulfillment and contact the Client for the Client to decide on how to proceed with the Order. In such a case, the Client has the option to:

    1. maintain the will to fulfill the Order for available Goods,

    2. cancel the entire Order, or

    3. change the Order for unavailable Goods.

  8. The Sales Agreement is concluded in Polish, with content consistent with the Regulations.

  9. Clients can access these Regulations at any time via a link placed on the main page of the table4u.pl service and download and print them.

The recording, securing and making available of order data takes place via e-mail. You can view previous orders within your account after logging in.

V. Delivery

  1. Delivery of Goods is limited to the territory of the Republic of Poland and takes place at the address indicated by the Client during the Order placement.

  2. Delivery of ordered Goods is carried out via Zadbano Sp. z o.o., ul. Wał Miedzeszyński 251, 04-866 Warszawa, hereinafter referred to as Zadbano, and via InPost sp. z o.o. with its registered office in Krakow at ul. Wielicka 28, 30-552 Krakow, hereinafter referred to as InPost.

  3. It is not possible to personally pick up ordered goods at our store.

  4. Except where the terms of the agreement state otherwise, delivery costs range from PLN 30 to PLN 360 and are as follows:

  • Inpost: PLN 30 up to 25 kg

  • Zadbano Courier – delivery to the client at the address provided in the order:

- up to 15kg: PLN 109
- up to 25kg: PLN 129
- up to 32kg: PLN 149
- up to 45kg: PLN 185
- 46-60kg: PLN 225
- 61-75kg: PLN 265
- 76-90kg: PLN 309
- 91-105kg: PLN 339
- 106-120kg: PLN 379
- above 120kg: PLN 445

  • Zadbano Courier – delivery to a Parcel Collection Point

    A list of parcel collection points with addresses is available on the store's information page and in the cart at the stage of choosing the delivery method.

    Delivery costs to the selected collection point depend on the size of the furniture and are as follows:

    - do 15kg: 39PLN - do 143kg: 129PLN - do 273kg: 205PLN
    - do 22kg: 59PLN - do 156kg: 135PLN - do 286kg: 209PLN
    - do 35kg: 69PLN - do 169kg: 145PLN - do 299kg: 219PLN
    - do 52kg: 75PLN - do 182kg: 149PLN - do 312kg: 225PLN
    - do 65kg: 79PLN - do 195kg: 159PLN - do 325kg: 235PLN
    - do 78kg: 89PLN - do 208kg: 165PLN - do 338kg: 239PLN
    - do 91kg: 95PLN - do 221kg: 175PLN - do 351kg: 249PLN
    - do 104kg: 99PLN - do 234kg: 179PLN - do 364kg: 255PLN
    - do 117kg: 109PLN - do 247kg: 189PLN - do 377kg: 259PLN
    - do 130kg: 119PLN - do 260kg: 199PLN - do 390kg: 269PLN

Additionally, delivery costs will be indicated when placing the Order.

  1. Order shipment is carried out according to the deadline given in the summary, with the exception of situations described in point IV, sec. 7 of these regulations. In the case of ordering at least one item with an extended availability time within the Cart, the entire order will be delivered together according to the delivery time appropriate for the item(s) with the longest availability time.

VI. Damage to Goods occurring during delivery.

In the case of a consumer distance purchase, our Store always bears the risk of accidental damage or loss of goods in transit. If goods are delivered with obvious damages incurred during transport, please report such a defect to the delivery person as soon as possible and contact us. Delay in reporting such a complaint or contacting us has no consequences for your statutory claims and their satisfaction, in particular for your rights under the statutory warranty for defects (point VIII of the Regulations). Faster reporting of noticed damages incurred during transport helps us in pursuing our own claims against the carrier or transport insurer.

In the case of a Client who is not a Consumer: the risk of accidental damage or loss of Goods passes from the Online Store to the buyer at the moment the Goods are entrusted to the carrier dealing with the transport of goods of a given type, or to a person or courier company designated by the buyer.

VII. Prices and payment methods

  1. Prices of Goods are given in Polish zlotys and include all components, including VAT, customs duties and all other components.

  2. The Client can pay the price for the placed order in the following forms:

    - as an advance payment – by bank transfer to the bank account indicated by the Store, the moment of payment is the date of crediting the advance payment to the Owner's account or sending a transfer confirmation. The Client should make the advance payment within 48 hours of placing the order. Otherwise, the order will be canceled.

    - cash on delivery (additional fee: PLN 20)

    - via electronic payments and payment cards Visa, Visa Electron, MasterCard, MasterCard, MasterCard Electronic, Maestro, via the Przelewy24.pl service (PayPro S.A.).

    - installment payment – carried out on the basis of a separate agreement between the selected bank and the Client. The moment of payment depends on the conclusion of the agreement between the Client and the bank. Available banks offering installment purchases at Table4U are mBank S.A., AS InBank S.A., Aliorbank S.A., and Credit Agricole Bank Polska S.A.

  3. Current available payment methods are specified on the Online Store's website in the information tab regarding payment methods and on the website https://www.przelewy24.pl/. Settlements of electronic payment transactions and card payments are carried out, according to the Client's choice, via the Przelewy24.pl service. Electronic and card payment processing is conducted by PayPro Spółka Akcyjna with its registered office in Poznań at ul. Pastelowa 8, 60-198 Poznań, entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto i Wilda, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP number 7792369887, REGON number 301345068, with a share capital of PLN 5,476,300.00, fully paid up.

  4. The Store reserves the right to disable the "cash on delivery" payment method for a Client who has not previously collected shipments from the Owner. After disabling this payment method, the Client may only use other payment methods.

VIII. Right of withdrawal from the contract

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (GAPI Sp. z o.o., Hoża 86/410, 00-682 Warsaw, [email protected], Telephone: 22 123 55 56) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement by bank transfer to the bank account indicated in the statement of withdrawal from the contract; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

In the case of payment by payment card, we will refund the payment using the same payment methods that were used by the privileged Buyer in the original transaction, unless the Buyer agrees to a different solution, in any case, the Buyer will not incur any fees in connection with this refund.

You shall send back or hand over the goods to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

Return address:

Table4u.pl - WAREHOUSE
Jeżewo 24A
09-226 Zawidz

Please note that we are unable to collect returned goods at the registered office of Gapi Spółka z ograniczoną odpowiedzialnością in Warsaw at ul. Hoża 86/410. In the event of an erroneous return of goods to the company's registered office, all costs associated with reshipping to the warehouse address shall be borne by the Buyer.

If you wish to use the company Zadbano to return the goods to us, the shipping cost will be from PLN 80 to PLN 360 depending on the weight of all packages in the shipment:

- up to 15kg: PLN 109
- up to 25kg: PLN 129
- up to 32kg: PLN 149
- up to 45kg: PLN 185
- 46-60kg: PLN 225
- 61-75kg: PLN 265
- 76-90kg: PLN 309
- 91-105kg: PLN 339
- 106-120kg: PLN 379
- above 120kg: PLN 445

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to withdraw from the contract by the consumer is excluded in the case of contracts in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy their individualized needs. This particularly applies to all furniture made by us to individual order.

MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

– To GAPI Sp. z o.o. ul. Hoża 86/410 00-682 Warsaw , [email protected] , Telephone: 22 123 55 56

– I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods(*)/for the supply of the following service(*)/for the provision of the following service(*)

– Date of conclusion of contract(*)/receipt(*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

IX. Complaints regarding Goods

Applies to the Client who is a Consumer:

We are obliged to deliver goods free from defects. The statutory right of liability for defects in sold goods (warranty for defects) applies to the extent specified in art. 556 and art. 556[1]-556[3] and subsequent articles of the Civil Code.

Complaints can be submitted:

- in writing to the address: GAPI Sp. z o.o. ul. Hoża 86/410, 00-682 Warsaw.

- via e-mail to the address: [email protected].

In the case of exercising warranty rights – if we deem it necessary to consider the complaint, you are obliged to deliver the defective goods to the postal address indicated above at our expense. If, due to the type of goods or the method of their installation, delivering the goods would be excessively difficult, you are obliged to make them available to us at the place where they are located. We undertake to respond to the complaint immediately, no later than within 14 days from the date of its submission.

We are liable under the warranty if a physical defect is found before two years from the date of delivery of the goods to you. In the case where the subject of sale is a used movable item, the liability under the warranty is one year from the date of its delivery.

In the submitted complaint, it is recommended to (1) provide information regarding the subject of the complaint, in particular the type and date of the defect; (2) specify the request regarding the method of removing the defect (exchange of goods for new, repair of goods, price reduction, withdrawal from the contract – if the defect is significant); and (3) provide contact details of the person submitting the complaint – this will facilitate and speed up the processing of the complaint by the Store. The recommendations specified in the preceding sentence are only non-binding guidelines and in no way affect the effectiveness of complaints submitted without providing the recommended information.

The following are not considered product defects subject to complaint under warranty:

  1. Differences in shade between the elements of which flat surfaces (backs, fronts, tops) and other structural elements, including legs, are made, resulting from the origin, habitat conditions and growth of trees,

  2. Differences in shade and grain compared to those presented in photos,

  3. Discolorations or minor spots on the surface of boards, resulting from the natural characteristics of a given wood species.

  4. Gaps, abrasions, knots, knot holes, unevenness consisting in the lack of perfect fitting of structural elements, such as fronts, handles, elements extending table tops within permissible limits, i.e. +- 3 mm,

  5. Natural smell of wooden, stained and varnished products,

  6. Unevenness in the lacquer and stain coating, small cracks in this coating due to the natural working of wood,

  7. Mechanical damage caused by improper use of the furniture, in accordance with the recommendations contained in the product characteristics/user manual, in particular excessive drying or moistening of the wood exceeding specified standards. Due to the inability to control atmospheric conditions during use by the manufacturer, the warranty covers only the natural working of wood.

  8. Small fillings of wood surfaces with hardening mass, masking knots, gaps, defects resulting from the characteristics of the raw material and/or arising at the stage of wood processing, and resulting from the use of nails at the joints of structural elements.

  9. Discolorations, abrasions, visible welds in metal elements used in some furniture.

Each complaint submission, including those containing elements described above, will be considered individually.

For goods purchased in the Outlet, product features/defects that resulted in a reduction of the furniture's price and about which the customer was informed in the product information are not subject to complaint.

Only product defects about which the buyer was not informed are subject to complaint submissions; features resulting from its characteristics/operating instructions described individually for each product are excluded.



X. Complaints regarding the provision of services by electronic means

  1. Table4U undertakes actions to ensure the fully correct functioning of the Online Store, to the extent resulting from current technical knowledge, and undertakes to remove any irregularities reported by Clients within a reasonable time.

  2. The Client may notify us of any irregularities or interruptions in the functioning of the Online Store service. Please report irregularities related to the functioning of the Store electronically to the address: [email protected]

  3. In a complaint regarding irregularities related to the functioning of the Online Store service, please indicate the type and date of the irregularity.

  4. We undertake to respond to the complaint immediately, no later than within 14 days from the date of its submission.

XI. Out-of-court methods of complaint resolution and claims enforcement

  1. We inform you that there are possibilities to use out-of-court methods of complaint resolution and claims enforcement. Their use is voluntary and can only take place if both parties to the dispute agree.

    - The Consumer may submit an application for the initiation of proceedings regarding out-of-court consumer dispute resolution concerning the concluded Sales Agreement to the Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on Trade Inspection (Journal of Laws 2001 No. 4, item 25 as amended).

    - The Consumer may also submit a request for consideration of a dispute regarding the concluded Sales Agreement by a permanent amicable consumer court operating at the relevant provincial inspectorate of the Trade Inspection, in accordance with art. 37 of the Act of December 15, 2000 on Trade Inspection (Journal of Laws 2001 No. 4, item 25 as amended).

    - The European Commission also provides a platform for online dispute resolution between Consumers and Entrepreneurs (ODR platform). It is available at: https://ec.europa.eu/consumers/odr/.

  2. Detailed information regarding the resolution of consumer disputes, including the possibility for the Consumer to use out-of-court methods of complaint resolution, claims enforcement, and rules of access to these procedures, are available at the offices and on the websites of provincial inspectorates of the Trade Inspection and at the internet address: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.

  3. We inform you that we undertake to use out-of-court dispute resolution with Consumers within the meaning of the provisions of the Act of September 23, 2016 on out-of-court consumer dispute resolution. The entity authorized to out-of-court dispute resolution between Table4U and the Consumer is: Mazowiecki Provincial Inspector of Trade Inspection in Warsaw available at: http://wiih.org.pl. The Consumer may submit an application to this entity for the initiation of proceedings concerning out-of-court consumer dispute resolution.

XII. Final Provisions

  1. If the consumer resides outside the territory of the Republic of Poland, but within the territory belonging to the European Economic Area – the consumer is entitled to all rights which, in light of the mandatory provisions applicable to their country of residence – are granted to a consumer purchasing goods from an entrepreneur.

  2. The court competent for resolving disputes with Consumers is the locally competent court.

  3. Any disputes arising between Table4U and a Client who is not a Consumer shall be resolved by the court competent for our registered office.

  4. In matters not regulated by these Regulations, the provisions of applicable law shall apply, in particular the provisions of the Act of April 23, 1964, the Civil Code (consolidated text Journal of Laws of 2014, item 121 as amended) and the Act of May 30, 2014, on consumer rights (Journal of Laws of 2014, item 827). In the event of any contradiction between these Regulations and the rights of Clients and provisions resulting from generally applicable regulations, the generally applicable provisions of Polish law shall apply.